We offer an online chat service at the times listed below. Just click or tap the button, which appears in all our contact boxes across the site, and at the top of Library Search pages.
You can have a live chat with a member of library staff, and often get a problem solved immediately, or be referred on to someone who can help you. It's particularly useful if you need advice when you're out of the Library but don't want to phone us, for example if you're working in another library or quiet space.
Chat works in your browser - you don't need any special software to use it, and it's available whenever you see the green tick in the Chat button.
Chat is available at the following times:
|Monday - Friday||9.00-18.30|
|Saturday - Sunday||12.00-16.00|