... we will ensure that we meet the information needs of our University community as follows:
- Provide and continually develop a range of services in anticipation of and in response to our University community's needs;
- Develop and maintain a skilled, friendly and responsive staff;
- Optimise opening hours, access and accessibility with due regard to demand, resources and security;
- Manage and develop collections to enhance the teaching and research within the University community and beyond (where appropriate);
- Equip users with essential information skills to allow them to exploit a wide range of resources in support of their present learning needs and to enhance employability;
- Actively promote library services to ensure that benefit to the University community (and beyond, as appropriate) is maximised;
- Liaise effectively with all sections of our University community, providing support for University and faculty strategic plans;
- Provide a welcoming, modern environment appropriate to a range of learning styles and requirements;
- Actively monitor and review service provision on a regular basis, seeking feedback to inform further development;
- Continuously develop and improve efficiency in all aspects of management;
- Play an active part in developing local, regional and national networks and schemes for meeting the information needs of our own and the wider community.